Phone Co-op telephone and internet services

payment methods



for your home

for business

about us

contact us

customer services

members

partners

Direct Debit

Standing Order

Credit/Debit Card

Bank Transfer

Cheque

Paying by Variable Direct Debit

CUSTOMERS:	All Residential and Business customers
SERVICES:	All Services (but not Membership subscriptions)
PAYMENT FOR:	All Future Bills
METHOD:	1) Online using our secure payment pages 2) Download, complete and return this Form 3) When ordering or changing residential services.
NOTES:	Residential customers receive a £1 discount on Line Rental and a £1 discount on selected Broadband services.

Paying by Standing Order

CUSTOMERS:	All existing customers not on Direct Debit payments
SERVICES:	All Services
PAYMENT FOR:	All Future Bills
METHOD:	Call Customer Services on 0845 458 9000 and ask for a Standing Order Form to be sent to you.
NOTES:

Paying by Credit / Debit Card

CUSTOMERS:	All Residential and Business Customers
SERVICES:	All Services (but not Membership subscriptions)
PAYMENT FOR:	Single bill or any arrears, with recurring authority
METHOD:	1) Pay online using our secure payment pages 2) Call Customer Services on 0845 458 9000 to make payment over the phone (credit card only). 3) Call Customer Services on 0845 458 9000 and ask for a for Recurring Credit Card Authority Form to be sent to you.
NOTES:

Paying by Bank Transfer

CUSTOMERS:	All Residential and Business Customers
SERVICES:	All Services
PAYMENT FOR:	Single bill or any arrears
METHOD:	Transfer to: Reference - Your Phone Co-op Account Number Account Name - The Phone Co-op Ltd Sort Code - 08-92-50 Account Number - 50104325 Bank - The Co-operative Bank Remittance advices to: The Phone Co-op Ltd 5 The Millhouse Elmsfield Business Centre Worcester Road Chipping Norton Oxon, OX7 5XL or email - enquiries@thephone.coop
NOTES:	Payment should reach our account 21 days after date of invoice. Take into consideration it takes 3 to 5 days to complete transfers.

Paying by Cheque

CUSTOMERS:	All Business customers and existing Residential customers.
SERVICES:	All Services
PAYMENT FOR:	Single bill or any arrears.
METHOD:	Post your cheque with a copy of your invoice to: Bill Payments The Phone Co-op 5 The Millhouse, Elmsfield Business CentreWorcester Road, Chipping Norton Oxon OX7 5XL
NOTES:	Payment should reach our account 21 days after date of invoice. Take into consideration that as payment is not received until the cheque is cleared, allow 3 working days for this.