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Our core values are based on the co-operative values of self-help, self-responsibility, democracy,
equality, equity and solidarity.
We show that it is possible to run a successful business while behaving ethically and with a sense of social responsibility.
Our Ethics in Practice
In practical terms we:
- are committed to providing greener telecoms through a range of measures such as recycling, offsetting carbon emissions, buying green electricity, investing in wind power, and minimising car travel;
- operate a policy of transparent pricing with no 'hidden charges';
- treat staff fairly in accordance with our Code of Business Conduct, have an Employee Council, encourage trade union membership and operate a profit-sharing scheme and a sales-related bonus scheme which are available to all permanent employees after six months service;
- do not impose sales targets on agents or affinity partners as a condition of their continuing to receive revenue;
- prioritise suppliers whose material, ethical and environmental practices are in harmony with our own ethical and co-operative values;
- are one of the UK's top investors in the community through our
Co-operative and Social Economy Development Fund
- aim to conduct all business dealings in a fair and just way, promoting people's well being.
For full details take a look at our Ethical Policy, which has been approved by our board and members.
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